Refund Policy

Last updated: 8/9/2026

We offer a 30-day money-back guarantee on subscription plans and one-time voice packs. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.

Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all our orders. To request a refund, visit paddle.net with the email used at checkout, email us at wecare@mysoulcompass.ai, or message our support team.